Earn points on every vet visit, groom & shop — get the app
Ploof+ is a loyalty programme built for vets. Your clients earn 1 point per £1 they spend with you and redeem against food, grooming and pet treats. You keep them loyal — without discounting your services.
From £29/clinic • Group volume from £25 • Monthly rolling • 15-minute setup
Friendly small-animal practice • Bristol
We're not another booking system or POS. We're the loyalty layer that sits on top of what you already do.
Your clients are already walking through the door. Ploof+ gives them a reason to come back to you — not the clinic down the road.
Clients who earn points spend more. A £5,000 surgery becomes 5,000 points back into pet food, grooming and treats.
Pet owners upload their own receipt. We verify and credit points. Your team carries on as normal.
Your logo, name and services are shown to clients in-app whenever they earn or redeem. No separate website to build — you're listed inside the consumer app they already use.
Every clinic owner gets a private, web-based dashboard (login only — not a public page). Monthly points issued, unique returning clients, total spend, and an anonymised list of who's coming back. No spreadsheets.
Monthly rolling. No setup fees. Cancel anytime. Group volume tiers apply automatically at 10+ clinics.
Single-site clinics rebuilding trust after the CMA noise.
Established practices that want to actively grow spend per visit.
Groups with 10+ clinics — volume pricing, one contract.
Group/Chain volume pricing applies automatically at 10+ active clinics. 500+ clinic groups move to a bespoke enterprise contract.
"Our regulars love it. They stopped shopping around for food because the points add up so fast at our clinic. Repeat visits are up about 18% since we joined."
— Practice Manager, independent clinic, Manchester
Pet owners visit your clinic and pay as normal. They snap their receipt in the Ploof+ app. We verify it and credit them 1 point per £1 spent (you set the rate). They redeem points for Tillo gift cards at 100+ household-name brands — so they can treat their pet (Pets at Home, tails.com, grooming) or treat themselves (M&S, JD Sports, Pizza Express, John Lewis, Amazon) after their visit.
Anything they want. After their vet visit clients choose: spoil the dog with food, toys or grooming — or treat themselves with the weekly shop, a new pair of trainers, dinner out, a coffee, or something from John Lewis or Amazon. The vet visit funds the reward; they decide who gets spoiled.
No. Nothing changes for your reception team. Receipts are uploaded by the pet owner directly through the app.
Growth is per-clinic for independent practices that want extra retention tools. Group/Chain pricing kicks in automatically at 10+ clinics and scales down with volume: £35/clinic at 10–49, £30 at 50–199, £25 at 200–499. Groups with 500+ clinics (CVS, IVC, Linnaeus, VetPartners, Medivet scale) move to a bespoke enterprise contract with a dedicated CSM and optional PMS integrations.
Yes — monthly rolling, cancel anytime. No setup fees.
The reward catalogue runs through Tillo, the UK's leading gift card network. Brands sell cards to Tillo at a wholesale discount; Ploof+ keeps the spread on each redemption. You pay the subscription. Brands fund the vouchers. Your clients get free stuff.
About 15 minutes. We list your clinic in the Ploof+ app, you log in to your owner dashboard, and points start flowing as your clients connect.
We'll show you the owner dashboard, your in-app clinic listing, and walk through how a typical client journey looks. No slide deck, promise.
Already a client? Sign into your dashboard